What is a Tone Card?
AT&T Tone Cards are prepaid cards for ringtones and graphics. AT&T Tone Cards are no longer available for purchase.

Where do I get a Tone Card?
We're sorry, but you can no longer purchase Tone Cards.

Do Tone Cards expire?
Beginning September 2010 Tone Cards may no longer be used to purchase ringtones and graphics from the AT&T AppCenter. Starting in September if you have an AT&T Tone Card, you will need to convert the remaining value to Coupon Codes before you will be able to use it. To do so, please visit the WEBSITE that will be provided prior to September and follow the instructions provided.

I lost my PIN, can you replace it?
Sorry, no. PINs should be treated like cash and cannot be replaced if lost or stolen.

When I'm using a Tone Card PIN, why does the purchase confirmation screen show "Charge to Phone Bill"? Does that mean I'm not getting my ringtone for free?
"Charge to Phone Bill" is a standard entry under payment type. However, nothing will be charged to your AT&T bill when you use a valid Tone Card PIN. Note that the purchase amount will appear as $0.00. If you had not used a PIN code, the amount of your purchase would be shown on this page.

How can I verify that I wasn't charged when I use a Tone Card?
Simply log in to DirectBill and check your charges. The ringtone or graphic you selected will be shown with a charge of $0.00. DirectBill charges are updated within five minutes of the purchase.

Can I use my Tone Card to make a ringtone purchase via Text Messaging or MEdia Net?
Yes, enter in the field located under the BUY button called "Coupon Code/Tone Card".

How do I use my Tone Card to purchase a ringtone or graphic in MEdia Mall 2.0?
Once you have selected the ringtone or graphic you would like to purchase, choose the "Use Tone Card or Promotion Code" option on the product detail screen and then enter the code into the entry field on the purchase options page.

What is the value of my Tone Card PIN code?
Tone Cards have two values, $9.99 for 20 credits good for 4 ringtones and graphics and $19.99 for 40 credits, good for 8 ringtones and graphics.